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Dukungan Penjualan Trend Micro

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With Premium Installation, Trend Micro experts will remotely install your copy of Trend Micro Security software, while also applying the best settings to ensure robust security.

  • Trend Micro experts will install your security product remotely.
  • Application of recommended Trend Micro software settings to your system.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, disarankan 1GB).

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!
Premium 24x7 Support also includes:

  • Virus and Spyware Removal Service (IDR190,000.00 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.
  • Security Health Check Service (IDR190,000.00 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (disarankan 1GB).

Check your system for exposure to all types of threats and apply the right settings to ensure robust security.

  • Determines your system's exposure to all types of threats.
  • Configuration of your anti-virus and anti-spyware software settings.
  • Application of proper system settings to improve the security of your identity and digital information.
  • Verification and application of the latest critical Microsoft Windows updates.
  • Good for one (1) PC only.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (disarankan 1GB).

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:

  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimalisasi Pengaturan Facebook Anda

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer's licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a “best efforts” basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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Mengapa saya memerlukan Trend Micro VPN?

Internet telah membuat kehidupan kita sehari-hari lebih mudah, dengan aksesibilitasnya di tempat umum seperti restoran, hotel, taman, dan bahkan di pesawat terbang, kita dapat terhubung secara online untuk transaksi dan komunikasi yang lebih cepat. Seperti halnya teknologi apa pun, ada kerentanan yang ditimbulkannya terhadap pengguna dan perangkat mereka. Hotspot WiFi publik khususnya tidak aman, oleh karena itu kemungkinan besar diretas oleh penjahat dunia maya.

Bagaimana cara kerja Trend Micro VPN

Trend Micro VPN mengubah hotspot publik apa pun menjadi WiFi aman melalui Virtual Private Network (VPN) dengan enkripsi data tingkat bank untuk menjaga informasi pribadi atau data pribadi aman dari peretas.

Fitur Trend Micro VPN
  • Mengubah hotspot publik menjadi koneksi WiFi yang aman melalui Virtual Private Network (VPN)
  • Mengenkripsi komunikasi setelah terhubung untuk memastikan privasi
  • Memblokir situs web berbahaya dan jahat
  • Perlindungan untuk perangkat PC, Mac, iOS dan Android
Mengapa Membeli dari Toko Resmi Trend Micro?
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Produk & Penawaran Terbaru

Dapatkan penawaran terbaru di seluruh rangkaian produk keamanan kami untuk semua perangkat Anda yang terhubung ke internet.

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Sederhana & Mudah

Membeli secara online hanya dengan beberapa klik saja. Jika Anda memerlukan bantuan, dukungan online kami tersedia 24x7 melalui email atau chat.

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Ketenangan Pikiran Total

Tetap terlindungi dengan versi terbaru dan perpanjangan otomatis saat checkout — menghilangkan kerumitan memperbarui secara manual setiap tahun.

Persyaratan Sistem
Sistem Operasi Persyaratan
Windows Microsoft® Windows® 10 (1803 dan lebih tinggi)
Microsoft® Windows® 11 (semua versi)
Mac Apple® MacOS 10.13 dan yang lebih baru
Android Android 5.x dan lebih tinggi
iOS iOS 13.x dan lebih tinggi
Siapa Trend Micro?

Trend Micro adalah pemimpin industri dalam perlindungan antivirus dan keamanan internet, dengan lebih dari 30 tahun pengalaman perangkat lunak keamanan dalam menjaga keamanan jutaan pengguna. Trend Micro Security mengamankan dunia Anda yang terhubung dengan memberikan perlindungan terhadap malware, ransomware, spyware, dan ancaman dunia maya yang dapat membahayakan pengalaman online Anda. Ini juga membantu melindungi Anda dari pencurian identitas, virus, penipuan online, dan ancaman baru lainnya.

Pelajari Lebih Lanjut
Butuh Dukungan?

Butuh bantuan untuk menginstal perangkat lunak Anda? Anda dapat melihat tutorial online kami untuk membantu Anda memulai dan menjalankannya; atau jika Anda lebih suka menghubungi kami, Anda dapat mengobrol, mengirim email, atau menghubungi salah satu teknisi dukungan teknis kami.

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